About Us / Terms
Thank you for visiting our site we are sure you will find the perfect card or gift for your friends and family or just for you. Personalise just the way you want or get your own design ideas printed on a card, book, banner tee, shirt or cap with the help of our extensive image library.
We are Yorkshire based for both our design and print and strive to give you Yorkshire value and service every day, we would love to hear your feedback on ways we can improve or products and designs you would love to see.
Please read our terms and conditions, delivery and returns policy before placing your order.
Crackpotcards.com is the trading and online name of Map Visuals Limited.
Terms and conditions refer to purchases from the above.
Registered in England No. 9904461 at Unit 7, Lotherton Way, Garforth, Leeds LS25 2JY.
We accept all major debit or credit cards securely with PayPal or with a PayPal account.
Prices shown and payments made are in UK Sterling including VAT unless otherwise stated.
Intellectual Property/ Copyright
The copyright on all products on the website Crackpotcards.com including trademarks and logos registered and unregistered remain the property of Map Visuals Limited. All images / designs / drawings, belong to Map Visuals Limited and shall not be reproduced or disclosed or used in the original or translated form by the buyer other than for the purpose that they were originally supplied.
Where the addition of images/photos or text is uploaded to the website for inclusion in a product - On completing the purchase the buyer is confirming that they either own the copyright in an image or any other content that you wish to include in a personalised product or that you are fully licensed by the copyright owner to include that image or other content in the personalised product and does infringe any other rights, such as a trade mark, of any person or entity or a duty owed to any person or entity, such as a duty of confidentiality and does not contravene any applicable law (including, without limitation, any criminal law) or regulation, is false, inaccurate, misleading, offensive, abusive, threatening or defamatory, or that might cause needless annoyance, inconvenience or distress to any person or misrepresents identity or impersonates any person or includes any material containing personally identifying information about another person, such as their address, phone number, or email address, except with the written approval of that person or contains material which is pornographic, obscene, indecent or offensive, which promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age, or that may incite hatred or violence against any person or group or may harass, upset, embarrass or alarm any person or gives the impression that it emanates from or has been approved by us, advocates, promotes or assists any unlawful act.
The extent of our liability in any circumstances is the retail value of any items purchased.
Crackpotcards.com reserve the right to decline any order at our sole discretion, any payment made will be fully refunded.
Where ‘Personalisation’ is ordered on any purchase it is the purchasers’ responsibility to check the accuracy of details supplied (Name, dates, address, venue etc.) Refunds or replacements will only be given on purchases where the error is made by us - see Refunds/Returns.
Orders received up to 12 midnight - printed overnight and dispatched the next working day.
Send to Them. Your card or other purchase packaged and delivered to the lucky person you have purchased for. (No receipt or invoice included).
Send to Me. Your card or purchase packaged and delivered to you, for you to deliver to that special person. Card purchases include an envelope for you to address.
We have a number of UK delivery options available for you to choose from when placing an order including FREE UK DELIVERY ON ALL ORDERS.
Delivery options on all products at checkout shown below:
FREE 2nd Class Royal Mail - Send to them
FREE Royal Mail 2nd Class - Send to me
1st Class Royal Mail - Send to them (+ £0.95)
1st Class Royal Mail - Send to me (+ £0.95)
Courier guaranteed next day - Send to them (+ £5.95)
We know you will love our products and want them for all your family & friends and we give you the choice of ‘deliver to me’ and ‘deliver to them’ on all orders unfortunately we can only deliver to one address on each order so where you want to make a number of purchases (we know you will) either one address for delivery or separate orders must be placed for each delivery address.
We do not currently deliver as standard outside of the UK but would be pleased to hear from you with any enquiries.
Royal Mail guidelines for expected UK delivery:
1st Class – ‘we aim to deliver the next working day’
2nd Class – ‘we aim to deliver in two to three working days’
Crackpotcards.com cannot guarantee these times and are guidelines only
Remember order in plenty of time and choose Free Delivery.
Cancellation and Returns
Yorkshire straight talking - All our products are individually made to order for you and yours and on completion of your purchase the order cannot be changed or refunded - Sorry.
Returns – As above made just for you. Returns/refunds cannot be made on personalised orders unless a fault in manufacture or damaged in transit.
These T& Cs apply to all orders placed and are subject to change without notice. (Orders in progress excepted)
Consumer’s statutory rights are not affected by these terms & conditions.
All contacts between the seller and buyer shall be governed by English Law, and all parties agree to submit to the jurisdiction of Courts of Law in the UK.
Crackpotcards.com / Map Visuals Limited, Unit 7, Lotherton Way, Garforth Leeds. UK
Telephone: 0113 2864309